Customer Service
For You and Your Pets
Find what you’re looking for in My Account
- View Your Policy
- Submit a Claim
- Find a Vet
- Chat With a Vet
- Download a Form
- Make Payments
- Update Pet Information
- Add a Pet
Send us your documents
Use your customer My Account to send medical records or requested supporting documents.
Or, mail your documents to:
Customer Service:
Physicians Mutual
Insurance Company
PO Box 2316
Omaha, NE 68172-4081
Claims:
Physicians Mutual
Insurance Company
PO Box 2018
Omaha, NE 68103-2018
Have another question about a Pet Policy? Send us a message.
Contact us
We’re here to answer your phone calls Monday — Friday: 8 a.m. – 5 p.m. CT
Customer Service:
Physicians Mutual Insurance Company
PO Box 2316
Omaha, NE 68172-4081
Claims:
Physicians Mutual Insurance Company
PO Box 2018
Omaha, NE 68103-2018
Frequently asked questions about pet insurance
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