My Account

Contact Us

We always welcome your questions and comments. Just contact us however is most convenient for you.

By Email:

Simply fill out the online form.

By Phone:

All office hours are 8 a.m. - 5 p.m. Central Standard Time, unless otherwise noted below.

For policy related questions:
1-800-228-9100 1-800-228-9100
Technical support for online MyAccount issues:
1-800-825-4141 1-800-825-4141
(Dental Administration, Health, Cancer, Life, Short Term Nursing Care, Home Health Care, Long-Term Care and Medicare Supplement)

For the following products, use the numbers listed:

Dental - Claims
1-877-667-6187 1-877-667-6187
Monday - Thursday 7a.m. - Midnight CST
Friday 7a.m. - 6:30p.m. CST
1-800-720-2891 1-800-720-2891
Inquiries about fraudulent concerns with a policy, claim or application, contact our Fraud Hotline

In Person:

Find the office nearest you by entering your ZIP Code:

By Fax:

Home Office:
1-402-633-1604 1-402-633-1604
Claims Department:
1-402-633-1088 1-402-633-1088
Dental Claims Department:
1-402-467-7336 1-402-467-7336

By Mail:

Home Office:
Physicians Mutual
P.O. Box 3313
Omaha, NE 68103-0313
Claims Services:
P.O. Box 2018
Omaha, NE 68103-2018
Dental Claims Services:
P.O. Box 82520
Lincoln, NE 68501

Mailing addresses and Electronic Claims Payer ID numbers may be different for certain products. Please use the mailing address and payer ID number that is listed on your insurance ID card.